Safe Shopping

Your transaction security

We realise how important it is to securely store any information that you provide. We maintain the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

You can tell whether a page is secure as 'https' will replace the 'http' at the front of the web address in your browser address window whenever you are asked to submit personal data.   A small locked padlock will also appear in the bottom bar of your browser window.

To give you even more confidence in shopping online with us our checkout process uses Verified by Visa, and Mastercard® SecureCode™. These services enhance your existing card account against unauthorised use when you shop with us.

To use these services, you must first register with the bank or other organisation that issued your card.

Once you've registered and created your own private password with your card issuer, you'll be prompted automatically at checkout to provide this password each time you make a purchase.

Please note: Your Verified by Visa or Mastercard® SecureCode™password is different from your bank account password. We don't have access to card issuer passwords.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from us requesting this kind of information, please do not respond but let us know.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. Our websites use cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop with us, you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.